F.A.Q.s

SALES

How do I check my gift card balance?

Visit the Check Balance page to see the balance of your gift card. If you are having trouble, please email us at hello@tethrdnation.com

Will there be more products?

Absolutely. We have a whole bunch of products in the acquisition pipeline. We even have some that are in development as we speak.  You will know when we launch a new product- we will get the message out on social media~  so stay tuned. 

What Shipping Methods Are Available?

We’ll ship everything via USPS and UPS. Unfortunately express options aren’t available at this time.

Do You Ship Internationally?

Yup. We’ll ship anywhere!  We can only offer free shipping to domestic U.S. at this time and we try to use the most cost effective options outside of the U.S. If you need us to ship somewhere outside of the US or Canada, send a note to hello@tethrdnation.com and we can place your order and get you estimates for shipping costs. We’ll work together to figure it out.

What size should I buy?

Check out the size chart.  If you are on the border of sizes or bulk up in colder months, we suggest choosing the next larger size.

For measuring, use your hip to hip around your butt for the best fit.

We’ve built a size chart here.

How Long Will It Take To Get My Gear?

We’re receiving inventory every day.  Typically we would say, anticipate 1 week, but it will depend on the season and demand.  We will try to keep you updated on our website and through Facebook posts if we run into any delays. 

If you need your order by a certain date, i.e. you’re taking a trip, special gift for someone, you can reach out to us and we’ll do the best we can to work with your situation. However, this is handled on a case by case basis. As a general rule, we’re shipping in order of purchase. Hunters that purchased sooner will receive their gear first.

MANUFACTURING

How Are You Making The Mantis Saddle?

We’ve partnered with several US manufacturers to engineer and build the Mantis Saddle on American Soil. Not only are we working with American companies, but we sought out an International Organization for Standardization (ISO) credentialed facilities to ensure state-of-the-art methods and quality control. Rest assured that each and every Tethrd Saddle is manufactured and inspected right here in the U.S.A.

Is it strong?

You bet! Since we are paving new ground and there really isn’t a specific set of standards for saddle hunting equipment, we based our design features on the recognized standards used by the rock climbing and alpine mountaineering community.  We figured if it’s good enough for Mount Everest, it’s good enough for us. We carefully chose materials that are lightweight, abrasion and UV resistant, and more importantly rated for thousands of pounds.  We’ve rated the Mantis saddle at 300 lbs. However, the main structure of the Mantis is built to handle 6000 lbs and the 1/4″ Amsteel bridge is rated at 7700 lbs.  Furthermore, our aluminum forged, double locking design load bearing belt buckle keeps you locked in. During our initial testing the Mantis broke the testing machine at 3,000 pounds. 

How Did You Make the Predator Platform?

The Predator Platform is a custom silica sand cast of high tensile A356-T6  aluminum hand poured at a foundry located in Minnesota. We engineered it from the ground up to work hand-in-hand with the Mantis Saddle, however it will also work with any saddle your currently own. The Predator Platform is lightweight, yet incredibly strong. Every Predator Platform is engineered, manufactured, and assembled right here in the U.S.A.

Is it strong?

Of course it is! We went through several iterations and countless hours of FEA testing before we even decided to create prototypes.  We have made tweaks along the way to add strength where needed and remove material where it isn’t.  The Weight limit for the Predator is 300 lbs. The Predator tested to destruction around 1,200 lbs. The testing standard for treestands is 2 to 1. A tree stand with a 300 lb rating must handle at least 600 lbs to achieve that rating. We could rate the Predator at 600 lbs, but we don’t know any Bigfoot that hunt from elevated positions. Remember, the Predator is designed to be a positioning aid as opposed to a “mini tree stand”. There could be times when your weight will be mostly supported by the Predator, but those instances should be few and short lived. Most of your weight should always be in the Mantis saddle.

CUSTOMER SERVICE

How do I place an Order?

Go to the store, order the full Tethrd Kit, and be happy that all your hunting buddies will be jealous come hunting season.

Who should I to contact if I have any questions?

hello@tethrdnation.com

How Do I Track My Order?

The Tethrd Team is available to answer any questions about your order status and shipping dates.  You can email hello@tethrdnation.com and they will assist you.  You will also receive a shipping confirmation email with tracking details once your order leaves our warehouse. 

How Can I Cancel Or Change My Order?

 If you need to change your order, add an item, change a size, cancel your order please send an email to hello@tethrdnation.com and we’ll get you sorted.

How Can I Return a Product?

We offer a 30 day money back guarantee, (you pay shipping) for any product returned in unused sale-able condition. After that, our warranty applies if something goes wrong with the construction or manufacturing, we’ll cover defects for 1-year from the date of purchase. To start a return for a warranty reasons, use the form that arrived with your shipment or simply email hello@tethrdnation.com and we’ll get the ball rolling.