Here is another update for Tethrd Shipping. Our strength/safety testing is scheduled to begin at 2 PM CST. We’re hoping to have the results by the end of the day Friday (July 27), but it may be Monday before we receive the final report. We’ll keep you posted.
Once testing is done, we can begin shipping. THAT DOES NOT MEAN everyone’s packages will go out the day after testing is complete. Inventory is still rolling in and we can only ship so fast. Ernie is working harder than a 1 legged man in a butt kicking contest to get everything shipped, but we would appreciate a little (more) patience as we get through this process. 99% of you will still have your items before hunting season.
Let me answer some of the questions that seem to come up a lot.
Why did you say items would ship mid-July if you couldn’t do it?
That’s a fair question. When we started the process back in May, mid-July fit our timeline to finalize manufacturing and testing. It also meant hunters could have the new system in their hands well before the season to get familiar with the setup. As we continued through the manufacturing and testing process, we ran into a few snags that delayed shipping. Almost all of them dealt with supply chain issues or safety double checks. I promise we’ve done our best, but we’re not perfect and neither are the partners we’re working with.
When will I receive my gear?
We’re taking delivery of inventory just as soon as our manufacturers pull it off the assembly line. If you ordered before mid-June, you will be in the first batch of shipments. We expect for most of you to receive your items by mid-August. If you ordered after mid-June we expect most of you to receive your items by the end of August. Based on our supply chain, we expect to be caught up on orders by the end of August.
Will you send tracking information?
Yup. As soon as we box your items up, we’ll email you the tracking information.
I never received an email from you.
Check your spam folder. But I suppose if this email is in your spam folder, you wouldn’t be reading this anyway…
Why is Ernie so much better looking than Greg?
We’ll leave that up to you to decide.
We’ve been as upfront, transparent, and communicative as we possibly could throughout this process. If you’re not getting the information you need, please reach out to firstname.lastname@example.org. Please be patient as we’re sorting through a LOT of correspondence. Also, make sure to check the facebook page and the SaddleHunter.com forum. We’re making updates there as well.
Thank you again for joining us on this journey. We can’t wait to put this stuff in your hands. You’re going to LOVE IT!!!!
Ernie & Greg